Parcels, packages, and pickups

Organizing shipment contents into parcels and packages, with parcel line items and carrier pickup scheduling

The physical side of fulfillment: splitting shipments into parcels, packing them into sized boxes, and scheduling carrier pickups.

Parcels

Parcels are shipping line items that represent how a shipment is split for delivery. A shipment can be split into two or more parcels, each tracked individually through the carrier integration. Each parcel includes a shipping label and tracking information that customers can use to monitor their shipment.

Parcel line items

Parcel line items are the individual SKUs within a parcel. If a stock line item is not split, the parcel line items correspond directly to its SKUs. If a stock line item is split, it is distributed across more than one parcel line item.

Packages

Packages are physical boxes or packs stored at a stock location, with predefined dimensions (length, width, height) and weight. Each stock location can have its own set of packages. Shipping carriers use these dimensions to calculate shipping rates.

Pickups

Pickups are associated with eligible shipments and defined by a time window — an earliest and latest time at which the package is available for collection. Once created, the carrier's available pickup rates are returned automatically. A rate must then be selected and purchased to schedule the pickup.